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WELCOME TO BBB ADVISORY

OFFERING A SUITE OF HIGHLY EFFECTIVE BUSINESS PROCESS IMPROVEMENT AND PROJECT MANAGEMENT SERVICES WITH A COMMON GOAL OF ASSISTING OUR CLIENTS TO ACHIEVE OPERATIONAL EXCELLENCE  

"Our core business is to help clients lead major change projects through business process improvements and enhanced customer management and experience ".  Steve Mitchinson, Director.  

Let us show you how...... 

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We constantly research, develop and apply innovative yet sustainable approaches that enable our clients to be successful and grow their businesses and careers by

  • More effectively managing all aspects of their customer operations

  • Improving the efficiency of their customer interactions and processes

  •  Improving individual and team effectiveness through training, coaching and mentoring

  • Partnering to deliver highly successful projects across a wide range of business areas

 

Delivering efficiency gains as high as 20% for blue chip enterprises may seem far-fetched, but that is what BBB achieves for our clients again and again.

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BBB Advisory PEOPLE

The BBB Advisory leadership team has extensive experience working with and consulting to a wide range of blue chip enterprises.  Our people are known for their professionalism, experience and integrity.


Directors

BBB Advisory Directors, Steve Mitchinson and Jeremy Cookson, each have over twenty years experience in leading major change projects incorporating business process improvement and customer management and contact centre review, design and optimisation. They have extensive experience in pioneering digital strategies having designed and implemented a number of firsts in digital strategy for organisations in both the public private sectors. 

 

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