MEET OUR KEY BBB TEAM MEMBERS

– Each of our BBB Advisory consultants have come together by
way of sharing a common set of values in the workplace. – 

LYN TREWENACK

MANAGING DIRECTOR

Lyn is our national consulting director and is recognised globally as a passionate thought-leader in customer experience delivery.

TRISHA PRINT

SENIOR CONSULTANT & LEADERSHIP SPECIALIST

Trisha has over 23 years’ experience in workplace training and development, business growth and efficiency, and improving customer experiences.
 

CATHY THORPE

SENIOR CONSULTANT & LEADERSHIP DEVELOPMENT SPECIALIST

Cathy is a successful senior leader, with years of experience managing customer service and operations teams as well as specialising in leadership development.

MALCOLM ANGELL

CONSULTANT

Malcolm’s experience over 25 years has included the design, implementation, operations and management of medium to large and multi-site contact centres within the private sector and with local, state and federal government.

Our BBB team are Australia wide, and operate in each state both face to face and virtually.

– OUR PARTNERS –

BBB Advisory are committed to building strong relationships with our partners.
We work with the following businesses in strengthening the BBB brand.

Lance IT

Willow Street Photography

Recalibrate Melbourne

Lyons Judge Accountants

Auscontact Association

‘ Lyn worked with us in partnership, and her approach to ensuring success was to involve us leaders in a way that inspired empowerment and action, rather than just ‘telling’ us what needed to be done. This meant we came up with the path forward ourselves, under her guidance, and I think we were more successful because of that… ‘

 

TEAM LEADER – FLIGHT CENTRE

Generous with our knowledge – Partner with Integrity – Investigate without Judgement –
Genuine & Credible – Trust & Respectful – Connections are the Key